The Institute of Genetic Medicine seeks an Administrator to direct the administrative, financial, and operational activities of the Institute of Genetic Medicine (IGM), on a day-to day basis consistent with the research, clinical and educational goals of the IGM. Provide administrative leadership to School of Medicine faculty and staff and the staff of Johns Hopkins Hospital in formulating and implementing IGM's objectives. Direct responsibility for all administrative aspects of IGM's related research, clinical and educational activities through collaborative efforts with clinical and basic science departments and Institutes within the Johns Hopkins Medical Institution (JHMI). In collaboration with the director, the faculty leadership, manage and be a steward of IGM's finance, grant and contract activity, physician practice plan, human resources, and other programs such as fund raising activities and public relations/marketing activities. Act as spokesperson for the Director and faculty within JHMI. Interface with SOM leadership, including members of the Business Office team, to ensure that financial and administrative policies, processes and controls are properly designed, implemented and followed at all times.
Duties and Responsibilities include:
In conjunction with the department director and other senior leadership, formulate overall Institute tactical planning for growth and viability. Under the direction of the director, assure incorporation of new advances and technological initiatives in basic research and patient care, including the development and application of translational research (bench to bedside).
Will initiate and direct short and long range planning for the IGM and conduct comprehensive feasibility studies for: evaluation of new and existing research, clinical and training programs; assessment of facility requirements; funding and staffing needs.
In conjunction with goals set by the Johns Hopkins Medicine, provide leadership, when appropriate, in planning IGM facility expansion, new building construction and program planning and, where appropriate, fund raising activities related to same.
Develop and implement operational plans to ensure hospital and clinical program performance and contribution to Hospital and University objectives.
Gather from internal and external sources appropriate data to measure performance in acute inpatient and ambulatory hospital operations. Provide information on operational trends to support the department's planning requirements.
Develop plans for new operating and patient flow systems within the functional unit which are sensitive to organizational needs to ensure efficient accomplishment of objectives, and to secure resources as necessary.
Prepare the IGM for changing federal, state and third party policies regarding reimbursement of health care delivery services.
Organizing and Implementing:
Develop and maintain a sound department management structure, operating policies, procedures, and staffing to meet the operational needs of the Institute.
Provide direction to managers and other departmental administrative leadership. Develop long and short range action plans to achieve collaborative result and maximize individual and collective strengths.
Advise director on broad range of issues including State and Federal legislative activities, institutional strategic planning goals, changing health care patterns, etc. Develop clinical/operational programs to address programmatic and financial issues facing the Department.
When applicable, direct the administration of grants, recommend and develop new grant funding, support the preparation of major research proposals and develop and review proposals from a financial and administrative perspective.
Direct IGM operations with authority to make commitments related to physician practice plan expenditures and revenues, sponsored research, ambulatory care, third party contracts, hospital contracts, and staffing.
Direct the administrative and operational activities of ambulatory and inpatient services either directly, or by directing others.
Develop standards of performance for Institute activities, monitor performance and implement corrective actions as necessary.
Monitor accomplishment of agreed upon objectives at the Institute level. Where appropriate, institute corrective actions including reallocating resources, reprioritizing, and/or recommending modifications/variance to established plans or budgets.
Direct the evaluation, development, and maintenance of control systems pertaining to operational and programmatic management. Monitor use of resources in accordance with plans and budgets, and provide reports to functional unit managers and supervisors to assist their control of resources in their areas of responsibility.
Direct the development and maintenance of administrative policies for the Institute that define the parameters of the action of managers and supervisors and that provide guidelines for decision making, ensuring compliance with Hospital and University directives, Federal and State laws and regulations, and accreditation requirements.
Identify needs for information or service from other administrators in order to accomplish organizational objectives or standards; evaluate whether appropriate systems are in place to serve those needs.
Oversee multiple service centers with total budget in excess of $20 million that provide research resources to the entire university.
With director assign space utilized by all clinical and research programs at the department level and assist in future space planning as it relates to department operations.
Administer departmental budget during the course of the fiscal year, including the release of funds for expenditure and the review/approval process for capital equipment.
Climate Setting and Leadership:
To conduct self in a manner to achieve results in a way consistent with organization values and to provide constructive examples for others to do likewise.
To establish timely and effective communications with senior leadership within department to keep them aware of important Johns Hopkins Medicine and University information and to receive information and feedback from them.
To maintain an active role in the community as a representative of a specific Hopkins' department and to represent the organization to both internal and external constituent groups in such a manner as to enhance the image of the department and to further its objectives.
To ensure that all areas of the department and areas outside the department which interact with same receive adequate information on internal and external issues which affect operations, as well as advice, assistance, and service that aids them in attaining related objectives; and to be a source of information for all staff, especially senior leadership, to increase their understanding and responsibility regarding these issues.
To develop positive employee relations and communications through management interaction with employee groups and visibility.
To serve on institutional committees as well as assume other responsibilities within the medical institutions outside of the department.
Provide administrative guidance for the maintenance and improvement of all clinical and management information systems.
Monitor compliance with policies and procedures.
Establish and monitor service delivery standards for the department which are sensitive to patient, physician, staff, and other customer needs; and which ensure the effective day-to-day operations of the department.
Act as administrative liaison to ancillary services, such as housekeeping, escorts, nutrition, materials management, maintenance, etc., to ensure service quality.
Develop programs to continually measure and evaluate quality. Develop departmental policies, plans and procedures to support quality patient service.
Work to ensure timely and effective availability of patient and family support services offered within the department including those services coordinated with central Hospital administration, such as Outpatient Surgery, Inpatient Administration, Social Work, etc.
Serve as liaison to health care agencies and insurance companies, consistent with Johns Hopkins Medical Institutions specific policies and goals. Address concerns that agencies and companies may have.
Address patient complaints and ensure their prompt resolution.
Develop methods to evaluate customer satisfaction (patients, physicians, third party payers) and develop plans to increase satisfaction.
Human Resources Management:
Direct the overall human resources and organizational development goals of the department/functional unit, ensuring that all personnel management functions are successfully performed, including recruitment and retention, employee relations, grievances, training orientation, career development and the equitable administration of compensation programs. Ensure that all departmental human resources activities are carried out consistent with Hospital and University personnel policies.
Advise departmental HR resources to collaborate with Health Sciences HR when specialized support is needed in the areas of employee relations, compensation, recruitment or leave/records management.
Support faculty growth and productivity and assist department chairman with faculty recruitment and retention, physician credentialing, and job actions.
Growth and Profitability:
Allocate resources and develop efficiencies to improve and maintain the services of the department and to ensure a positive financial performance.
In conjunction with clinical and basic science faculty, develop and provide financial resources to provide operational support for their research, and to achieve timely and effective delivery of patient and family services.
In conjunction with the director and consistent with Johns Hopkins Medical Institutions' goals and objectives, negotiate with external federal, state and private agencies with regard to grant funds for construction, core support and individual faculty and program support.
In conjunction with the Chairman and consistent with Johns Hopkins Medical Institutions' goals and objectives, negotiate with third party carriers and managed care organizations. Coordinate these efforts with other departments as necessary when joint contracts are being developed.
Perform other duties as required.
Bachelor's degree in business, health care administration or related field. Minimum of seven years progressively professional-level administrative and financial experience required, including two years supervisory experience and two years financial management experience.
Additional education may take the place of some experience to the extent permitted by the equivalency formula. MBA, MHA, MPH, or other related field strongly preferred. Previous experience in an academic medical center preferred. Knowledge of hospital and university finance administration and administering a physician practice plan preferred.
Requires excellent interpersonal skills and a deep appreciation of research, educational and clinical issues within the School of Medicine. Must demonstrate leadership qualities and the ability to be a champion for the various stakeholders within the IGM. Demonstrated record of related accomplishments and the ability to work collaboratively and by consensus.
Physical Requirements: Sitting in a normal seated position for extended periods of time; Reaching by extending hand(s) or arm(s) in any direction; Finger dexterity to manipulate objects with fingers rather than with whole hand or arm, for example, using a keyboard; Communication skills using the spoken word; Ability to see and hear within normal parameters; Ability to move about workspace.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.