The Quality Confirmation Specialist will conduct visual and auditory review for a broad range of JHSPH academic courses and training products. The QCS receives assignments from the Production Coordinator and reports errors and suggests improvements. The QCS plays a key role in the evaluation of educational materials and is vital to the process of gathering feedback to help JHSPH continually improve its educational products. This is a casual/on-call position and hours can fluctuate with academic year, approximately 10 hours per week.
Primary Duties and Responsibilities:
Evaluate digital materials (HTML, audio, video, etc) associated with academic courses or training products to ensure proper interface, execution, accuracy and clarity.
Review course/training pages for consistency with CTL templates and style guidelines.
Provide reports to Production Coordinator regarding improvements to enhance the quality of training programs prior to faculty/student viewing.
Ensure standardization of training materials and technology, where possible.
The Quality Control Specialist will be responsible for assisting in the development of standards and methods for inspection, testing and evaluation of products.
Works with a variety of CTL teams to ensure a standardized high quality training product.
Bachelor's degree preferably in English or writing. Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Superior written and verbal communication, organization, and administrative skills.
Must be extremely detail oriented.
Proficiency in all components of MS Office.
Ability to work well in a team environment as well as independently.
Familiarity with Blackboard and/or other online learning course platforms a plus.
Background in scientific or health area a plus.
Previous experience with project management software BaseCamp, Jira, or other.
JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Minimum two years previous experience as copy editor or quality assurance specialist preferred.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.