Under the supervision of the PI of these STI projects (JHU employee) and Director of the detailing component of these grants (JHU employee) and in accordance with the goals of the Baltimore City Health Department (BCHD), the full-time Sr. Community Outreach Specialist provides public health detailing/outreach to primary care providers in Baltimore City in order to increase routine STI testing. The detailer will interact directly (in person) with health care provider to deliver "STI Testing Action Kits," provide guidance on increasing STI testing practices and address questions. Other duties involve preparation of Action Kits, updating and maintaining lists of provider contact information and collecting evaluation metrics from providers. This position involves extensive independent work in the field (medical settings across Baltimore City) and the ability to present new policy and medical practice information to providers. This requires strong personal skills, the ability to establish and maintain a professional relationship with clinic and medical staff (physicians, nurses, PAs, clinic managers) over the life of the project. The position requires ongoing problem solving in order to identify a champion for the campaign and possible barriers to implementing routine STI testing.
The ideal candidate is outgoing, observant, persuasive, able to absorb new technical material, and skilled in tailoring the presentation of this information to the needs of different audiences. Must be able to interact daily with medical professionals in highly professional, confident and knowledgeable manner.
Duties and Responsibilities
Drafts communication to providers.
Engages primary care providers via letter, phone, and clinic visits.
Uses personal vehicle to drive to office visits and other field activities.
Follows SOP manual, suggests changes as needed to improve processes.
Develops relationships with designated set of providers.
Visits providers at least quarterly over life of project.
Identifies possible routine STI testing champion at each location.
Cultivates relationships with other initiatives pursuing routine STI testing throughout the City.
Pursues resources and collaborations that other routine STI testing initiatives.
Communicates with relevant BCHD staff as needed.
Participates in training on the essentials of STI background, epidemiology, routine testing, applicable law, available resource, reporting and counseling and support services.
Responsible for mastering assigned reading material on purpose of detailing and routine STI testing.
Provides informational presentations about routine STI testing to clinic staff and providers.
Documents all provider encounters and provides daily assessment of the progress of the campaign.
Provides appropriate contact information and follow up with providers after each visit.
Reviews electronic reports of encounters for completeness and accuracy.
Keep supervisor apprised of any issues with data collection tool or database.
Administers verbal and observational survey at each provider contact.
Develops strategy to help provider change testing practices.
Maintains professional/personal boundaries with providers, keeping the Program Coordinator apprised of all situations of possible conflict.
Maintains strict confidentiality of all patient information should any be encountered.
Reviews and plans monthly and weekly schedule for provider outreach.
Participates in weekly meetings with supervisor and other detailers about status of project, strategy, problem solving, best practices.
Participates in pilot testing of data collection devices.
Provides feedback on survey instrument improvements.
Responsible for organizing presentations.
Responsible for identifying providers who would benefit from in-depth training.
Coordinates with partners who provide training.
Ensures that logistical and material support is available on the date of any training event at a clinic.
Observes work flow in clinics that have and have not adopted routine STI testing.
Shadows providers who have successfully implemented routine STI testing.
Works with STI Action Kit Designer to provide feedback on existing materials and identify new training materials that could be needed.
Other Duties as assigned.
Selected candidate will be required to have a driving record report ran.
Must have reliable transportation.
Bachelor's preferably in public health, marketing, communications, or other related degree.
Life/community/work experience or knowledge regarding STIs preferred.
Sales interest or experience in professional setting strongly desired.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.